What does it mean to be #OneTeam?

8/7/2020 (Permalink)

Demolition in the basement of a Commercial Building

“We all started out sweeping out the back of the truck…” is a prelude to the #TeamValdez story that I have heard more times than I could count.

Sweeping out a van is something I could conceptualize – broom, van, done – I have in fact seen our guys do it every day. However, what goes on after the morning job board meeting and before the “sweeping out the van” has always eluded me. Sure, conceptually, I know what the production crew does, but practically, I have no idea.

What it means to be Team Valdez

#TeamValdeaz has always prided itself on being a true team, and with SERVPRO’s #OneTeam initiative and our new franchise purchase, I got he chance to (literally and figurative) get my feet wet. I have spent the last couple of weeks in Minnesota at our North St. Paul / White Bear Lake location and have learned more than I could have ever anticipated. While we have been staffing our crew here, I told our guys that #TeamValdez was #OneTeam, and to let me know what they needed – I had their back.

Well let me tell you, I got the chance to put my words to action. Just over a week ago, we received a commercial water loss, and I was one of the crew members that responded. I helped with stabilization, contents, and today – demolition!

#OneTeam means doing what you need and not letting your teammates do it alone, putting down the calculator, picking up the crowbar and hammer, putting on some demo tunes, and getting dirty together!

It has been so exciting and insightful to see the whole process, from getting the call to seeing the production side through, and has allowed me to gain a better big picture view to help in my everyday role with #TeamValdez!