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A Country-Wide Disaster Recovery Effort

5/29/2020 (Permalink)

Image of flooded street. SERVPRO is ready to respond Faster to Any Size Disaster

When major disasters affect communities, SERVPRO is ready to respond Faster to Any Size Disaster and will get you back on your feet as quickly as possible. Each disaster recovery team in North St. Paul, MN, has access to heavy equipment and commercial-grade supplies through the support of corporate leaders nationwide. When many residential customers are affected by widespread flooding, storms, or other disasters, national operations managers offer vital support:

  • Seamless communication
  • Increased help through temporary labor
  • Strategic placement of additional equipment


Some of the best restoration professionals in the industry work with corporate teams to ensure timely mitigation and recovery.


Valuable Experience and Training

Residential customers throughout the country have been assisted through SERVPRO's storm response efforts. Teams of technicians have worked to help communities recover from California wildfires, hurricanes, major flooding such as the 2007 Chicago situation, and the Polar Vortex of 2014. There's a lot of reassurance possible with the knowledge that disaster recovery teams have dealt with all of the most common types of disasters.

Strategic Placement of Teams

Throughout the years, a network of storm response teams has been established to cover the country. These emergency response teams are ready to go every hour of the day and every day of the year, including holidays. Franchise professionals have also participated in trainings to prepare for unpredictable situations. This is particularly valuable when natural and criminal forces (such as major floods that force people away from their neighbors and leaving homes vulnerable to looters) combine to cause widespread uncertainty.

A Timely Response

A fast response is vital to preventing lasting storm damage. It doesn't take very long for building materials, upholstery, and carpeting to absorb floodwaters, along with any contaminants picked up by the water. If allowed to sit for more than a day or two, mold, mildew, and contaminants can cause long-lasting damages and destruction.

During large storms and their aftermath, SERVPRO corporate helps local franchises provide disaster recovery. Training in most types of emergencies is provided to franchise teams. Equipment and personnel are placed strategically throughout the country to ensure an appropriate and timely response from some of the best recovery technicians available.

Keep It or Toss It After a Fire

5/27/2020 (Permalink)

Image of smoke with green letters asking "Smoke damage?" After suffering fire and smoke damage you might be wondering what you can keep and what you should toss.

When the ash has settled after a home fire in North St. Paul, MN, there's still a lot of recovery work to do, and some of the most difficult work is still ahead. Sifting through the rubble and deciding what to keep and what to throw out is one of these troublesome steps. You may find several items that can be salvaged and repaired after suffering fire damage, such as furnishings and jewelry. However, there are some items that must always be thrown away:

Food Items


Any foods that were stored in open containers or permeable packaging should be thrown out immediately. Foods that were sealed in cans, jars, and other containers may also be contaminated. The heat from the fire can cause food to spoil. Foods may absorb toxic chemicals and pollutants.

Food in the refrigerator may be safe unless

  • The fridge smells smoky.
  • Soot is visible inside the fridge.
  • The refrigerator lost power during or after the fire.
  • Food has an odd odor.
  • Frozen food isn't cold or hard.


If you have any doubts or concerns about your food, throw it out and replace it. Remember fire damage isn't limited to areas where flames were present; high levels of heat can also cause damage.


Medications and Cosmetic Products


Anything you plan to consume or put next to your skin should be carefully inspected after a fire. This includes any medications, vitamins, supplements, and similar products. If you don't think these items were close to the flames, inspect their storage area for soot, fire extinguisher dust, and similar damage. Watch out for warping on bottles and other containers. Any sign of these damages means that the products aren't safe to use.

When in Doubt, Throw Them Out

Even if these items were directly exposed to flames or smoke, the high temperatures in the vicinity of the fire can damage items. If you aren't sure, ask qualified fire restoration and cleanup professionals for help. Talk to your fire insurance representative to learn more about your fire damage coverage.

Mold Prevention After Flooding

5/27/2020 (Permalink)

Image of flooding with green letters stating call a professional Call a professional after flooding to clean up and to avoid further damage.

As storm season approaches, it is important to brush up on your damage prevention strategies. While no homeowner likes to think about what a bad storm in North St. Paul, MN, could do to the house, planning what to do if flooding does occur can help you prevent secondary damage such as mold growth. Here are several problems that can lead to a fungus infestation and what you can do to resolve them quickly before that happens.

Excess Water


A common problem after a storm is excess water. There are several places in your home where flood water tends to pool:

  • Basement
  • Crawl spaces
  • Attic


The longer water remains in your home, the more damage it causes. One of the first things that water restoration specialists will do when they arrive at your home is pump the standing water out of your house. Their industrial pumps can make this process go smoothly and quickly. To minimize flooding, it it smart to have a sump pump installed in areas of your home that are most likely to flood during a storm.

Saturated Structure


One of the issues that causes the most storm damage is the saturation of parts of the structure itself. Porous materials such as drywall and floor tiles don't stop water from seeping in. If the damage wall isn't torn out and replaced, mold growth can occur. Fungus can start to grow in as little as 24 hours after a high level of moisture settles in, so it's important to mitigate water damage in a timely manner.

Damaged Items


Bacteria in flood water can aid the growth of mold and cause unpleasant odors. It's important, therefore, to include every item in your home in the mitigation process. Anything in your home that is touched by contaminated water needs to be cleaned or thrown out.

Mold growth and other secondary damage doesn't take long to take root in your home after it floods. Quick, professional remediation is the key to avoiding these problems.

The SERVPRO Commitment to a Timely Response

5/1/2020 (Permalink)

SERVPRO trucks on standby ready when the call comes in. SERVPRO has a quick response for damage control

With franchises located in White Bear Lake, MN, and many other locations around the country, SERVPRO provides local services with a secure foundation from national corporate offices. The company has more than 1,700 franchises with the goal of arriving faster to any size disaster, including the property damages that affect you. In fact, one of the primary goals of the company is to ensure that technicians are ready to respond to damages at any time of day, any day of the week.


Teamwork, Training, and Technology


As part of the company's commitment to restoration customers, SERVPRO combines top quality work with technology that streamlines the process of completing each insurance claim:

  • Emergency crews respond faster to any size disaster all day every day
  • Consistent training is completed in compliance with top industry standards
  • Partners have access to a comprehensive electronic claims system
  • Franchises maintain preferred vendor status with insurance companies

When damages threaten commercial properties, SERVPRO water, fire, mold, and storm damage restoration technicians are ready to respond. The faster teams arrive at damaged properties, the easier it is to keep insurance claim costs in check.


Local Ownership, Corporate Resources


Local ownership of franchises helps ensure that teams arrive at damaged properties quickly. It is an essential step toward making sure that property, inventory, furnishings, and other contents suffer the least damage possible. For example, when water damage occurs, the first 24 hours are crucial in determining how far damage penetrates into drywall, carpets, and other materials. Emergency teams must be on hand when fires and firefighting efforts are complete to reduce the extent of secondary damages.


A Quick Response for Damage Control


SERVPRO franchises are committed to arriving faster to any size disaster when White Bear Lake, MN, property owners need any type of cleanup and restoration work. A quick response to fire, water, and other types of disasters means that the severity and extent of damages are limited, and this ensures that recovery costs are also kept within appropriate bounds.

Fighting Mold and Secondary Damages

4/23/2020 (Permalink)

Mold spores with green letters staying MOLD. After suffering water damage in your commercial property in North St. Paul, MN you may suffer secondary damages.

After floodwaters have receded from your North St. Paul, MN, commercial property, the risk of secondary damages sets becomes an issue. Unfortunately, the potential for hidden risks is significant, and even months after the water has completed dried away, there may ongoing effects. One of the most significant sources of secondary damage is the presence of black mold.



What's the Truth About Mold?



What is black mold? While it may not be quite as frightening as it's sometimes made out to be, there are still serious reasons to clean it up and prevent future growth:

  • Many types of mold produce mycotoxins that can't be seen.
  • Mold gives off an unpleasant musty odor.
  • It is hard to get rid of mold stains from walls, ceilings, and other surfaces.
  • When mold attacks wood beams, bricks, and wallboard, it causes a lot of structural damage.

The best way to be sure that secondary damage doesn't result from flooding is prevention. If there's high humidity throughout your property, contact a water damage remediation team to thoroughly clean and disinfect all areas affected by flooding and high levels of moisture.

How To Prevent Ongoing Damages?

Secondary damages are fairly common after bursting pipes, toilet overflows, sudden flooding, or heavy rainfall. The good news is that, in addition to the work of water damage cleanup and disinfection technicians, there are several steps you can take to limit further damage. These include inspecting your property for dripping or leaking water, areas of heavy moisture, and hidden damages. It's also important to provide proper ventilation to rooms that continually have a lot of moisture. As soon as you find any water or moisture, clean it up and thoroughly dry the area. With these efforts, you can keep recovery costs down and prevent future trouble.

Isn't the Danger Past?

Black mold often occurs when property owners believe that the danger is over when there's no sign of water. Unfortunately, hidden pockets of moisture provide excellent hiding places for mold growth. Protect your North St. Paul, MN, property by keeping an eye out for signs of water, mold, and further damages.

Smoke and Soot Cleanup

4/22/2020 (Permalink)

Commercial Fire in Kitchen A commercial kitchen that has fire damage.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, our certified technicians will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Why Call SERVPRO for Coronavirus Cleanup?

4/1/2020 (Permalink)

Coronavirus exposure is a serious concern for property owners in White Bear Lake, MN, and the struggle to prevent spreading contamination affects employers, employees, clients, and renters in many ways. Data suggests that the disease can spread as surfaces are exposed to the virus and people touch the same surfaces as long as a week after initial contamination, although the primary means of contamination is from one person to another through personal contact or droplets from coughs and sneezing. With concern for the people living and working on their property, many property owners are reaching out to property cleanup professionals for help.


How Does SERVPRO Proactively Clean for Coronavirus?

SERVPRO is a cleanup and restoration company with more than 40 years of experience. In response to the global virus, SERVPRO professionals are receiving updated guidelines and appropriate resources.


Customers can expect the same adherence to the highest cleaning and sanitation standards.
All coronavirus cleanup efforts are completed in accordance with information from the CDC and local authorities.
The company's proprietary cleaning agent is certified by the EPA and has demonstrated effectiveness against viruses that are similar to COVID-19.


So far, there's no evidence that proactive cleaning will protect properties from new contamination as infected people move in and out of buildings. Experts are still testing disinfection products to find the best results.

Does Thorough Disinfecting Efforts Prevent the Virus?

Across the United States, SERVPRO is widely recognized as one of the top choices in cleanup and restoration. When qualified representatives perform proactive COVID-19 cleanup tasks, they may disinfect counters, desktops, light switches, doorknobs, bathroom fixtures, telephones, and other surfaces. Property owners must understand that the risk of coronavirus exposure is ongoing. As people come and go, there are many opportunities for surfaces to become contaminated again.

Recovery From Coronavirus Requires a Community Effort

Property owners can reach out to local authorities to learn the steps that individuals can take to slow the spread of coronavirus exposure. For effective results, property owners must work with the people in their buildings, professional cleaners, and local authorities for a united front against further exposure.