How SERVPRO Helps Adjusters and Clients

11/15/2021 (Permalink)

Our professional team is ready to help you with damage to your White Bear Lake, MN property.

SERVPRO knows that as an insurance adjuster it is your responsibility to provide fast, efficient, and accurate service to your customers. Our franchise professionals can help you make it "Like it never even happened."

SERVPRO Helps Adjusters and Clients

We have built a reputation as an industry leader in water and fire cleanup and restoration for more than 50 years. Our franchise professionals are committed to acting with urgency when working with adjusters and clients to restore property while keeping costs low.

Why Choose SERVPRO?

Our restoration professionals have the training, equipment, and experience required to help with any insurance claim. Our franchisees are equipped to provide a variety of services:

• Emergency response to claims
• Pretesting
• Claims inventory

What Are the Benefits of Working With Our Company?

Restoring your customer's property is our top priority. Your customers can rest assured knowing that our team is working quickly and diligently to limit the damage to their property. Our claims team knows that restoring property is preferable to replacing it. Pretesting helps keep claims expenses down which helps both the client and the insurance adjuster.

With more than 1,900 locations in the United States and Canada, we probably have a franchise located near White Bear Lake, MN. We provide 24/7 emergency service. Our claims team can save you some legwork by providing your customers with photos of important items and an itemized loss inventory. All of our professionals are trained to IICRC standards for water and fire cleanup and restoration and receive ongoing training at our state-of-the-art training facility. Training is also available to insurance clients.

In addition to making sure our staff is highly trained, we only work with highly-qualified vendors. We provide a two-year labor and one-year materials warranty on all of our work. You can expect quick response times from our customer service team and we work with vendors, so you can focus on closing your claim.

What Does Our National Accounts Division Do?

Our National Accounts Division keeps the lines of communication open between our franchise professionals and insurance companies. This helps maximize satisfaction for insurance companies and their clients. The National Accounts Division also makes sure standards are met by performing internal audits, running background checks on employees, and completing job files for proof of work. Our National Accounts Managers are available to provide guidance for insurance professionals.

What Are Our Performance Guidelines?

Whenever you contact our team, your referral is reported and tracked at every step of the process. Our franchise professionals must fulfill 21 requirements to qualify to receive insurance referrals. Our team always uses the correct equipment and drying validation according to IICRC standards. We can provide metrics to demonstrate the highest levels of performance and customer satisfaction.

What Training Programs Do We Offer?

Our National Training Center provides employee certification training for local professionals, new franchise training for new location owners, continuing education for agents, adjusters, and restoration professionals, and an IICRC training program. Continuing education programs are available throughout the United States.

From industry-leading service to training, our team is prepared to help in whatever way the insurance adjuster needs. We are committed to excellent service for you and your customers.